Frequently Asked Questions
Everything you need to know about your Baffin experience.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your package in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Baffin ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I determine my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna.
Are your materials sustainably sourced?
Baffin is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and work exclusively with certified fair-trade manufacturers.